Talent Development: Why Management Is Not Enough

by Kris Kiler In an era of managing costs in order to grow revenue, it’s not surprising that talent management software and other programs are so popular. These tools attempt to make all areas of human resources, from employee assessments to controlling labor hours, more efficient and productive. A problem arises when top management realizes [...]

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Leading with Talent Development

by Kris Kiler Using talent management software packages to administer employee performance has suddenly become hugely popular. Within this new-found appreciation of the need to better address the management of human capital is the need to develop the actual talent within that resource pool. According to a recent report titled Human Capital Management: The CFO’s [...]

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5 Secrets to Inspiring Professionalism

by Deb Dominguez Imagine jumping into a complex, high stakes game without knowing the rules—that’s what thousands do daily as they enter the business world without an introduction to basic professionalism. How does one learn to be professional? Most employees have never been trained on what it means.  Sadly, many business problems and failures can [...]

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Gen Y and Professionalism: 5 Tips for Traversing the Generation Gap in the Workplace

by Deb Dominguez We’ve read about it, we’ve seen it on 60 Minutes and maybe we’ve even directly experienced it. Generation Y workers have a sense of entitlement, they lack respect for authority and they have the nerve to demand evenings and weekends off. They are shaking things up and we aren’t sure we like [...]

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Using Training to Support Employee Engagement Initiatives: 7 Keys for Success

by Kris Kiler Engaged employees demonstrate three characteristics: commitment, involvement and enthusiasm. Employees become engaged when their employers meet their basic needs, create meaningful opportunities to contribute, foster a sense of belonging, and provide chances to learn and grow.* Employee training is likely to be a key factor in the implementation of any organizational strategy [...]

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Giving Difficult Feedback: 5 Steps to Telling Inconvenient Truths

by Deb Dominguez One of the most challenging aspects of a manager’s job, the part that is most messy and unpredictable, is giving corrective feedback. Whether it’s delivering a less than stellar review, coaching a challenging employee, or laying someone off, for those of us who are wired to avoid conflict, this can be excruciating. [...]

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